BBB Complaint?

Matt received an email this morning that his BBB case had been closed. Ummm what? We never got one that said we had an open complaint. The complaint stated that the person never got a reply to an email. I was, ummm, quite peeved at this point. Who complains over not getting a response to an email? So many things could have happened to that email. Also, why weren’t we ever given the opportunity to respond to the complaint? I was going to call the BBB, but first I had to see the email and complaint myself. Upon further investigation I figured out that my computer genius husband had been phished and had fallen for it. The thing that really made it stick out for me is that he said he had to open the link to the complaint in IE 6, which is odd because the BBB.org site works just fine in Safari and FireFox. So, I told him to take me to the link and it linked to another site. I thought my genius husband would notice this, because he usually is so alert in these matters, but I guess emotions can take over, but since I just couldn’t believe it could be true (because Matt is so wonderful at getting back to people and he saves every email he gets regarding wanting information) I didn’t fall for it. So, I logged onto the BBB site to get their phone number to call and see what can be done about phishing scams and they had a whole article about it right on the home page. To all the business owners out there please be aware of this, and don’t click on the link. Matt always says he is fine he is on a Mac, but the silly boy opened this link on Virtual PC and now has to run a virus scan.